Privacy Policy
Effective Date: 14 NOVEMBER 2024
TEKNOIA LIMITED (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
1. About Us
- Company Name: TEKNOIA LIMITED
- Registration Number: 16079892
- Address: 113 Leighton Road, London, England, NW5 2RB
- Email: [email protected]
If you have any questions or concerns about this policy or your data, please contact us via email.
2. Information We Collect
We may collect and process the following types of information:
Personal Data You Provide
- Name
- Email address
- Phone number
- Payment information (processed securely via third-party payment providers)
- Other details you provide when registering for courses or contacting us
Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Pages visited on our website and time spent on each page
- Cookies and similar tracking technologies (see Section 6 for more on Cookies)
3. How We Use Your Information
We use the information collected to:
- Process and manage your course registrations or purchases
- Provide access to our online learning platform
- Respond to your inquiries and provide customer support
- Improve and personalize your experience on our website
- Send promotional materials, updates, and notifications (only if you’ve opted in)
- Comply with legal obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers).
- Legal Authorities: If required to comply with applicable laws or respond to valid legal requests.
5. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website performance. Cookies are small files stored on your device. By using our website, you consent to the use of cookies as described in this policy.
You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.
7. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal requirements.
- Restriction: Limit how your data is processed in certain circumstances.
- Data Portability: Request a copy of your data in a structured, commonly used format.
- Withdraw Consent: Opt-out of marketing communications or data processing where consent is required.
To exercise these rights, please contact us at [email protected].
8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us:
- Email: [email protected]
- Address: 113 Leighton Road, London, England, NW5 2RB
Thank you for trusting TEKNOIA LIMITED with your personal information. We are committed to protecting your privacy while providing you with the best learning experience.